Managed IT

Outsourcing your IT support has never been this easy and affordable.

We are always there for you

Dependable Service

Disasters can strike anytime, and often they are not so nice to give your company an advance notice. What will your company do if your IT administrator is out of the picture? It is going to cost you a downtime.

With CTARe's managed IT services and support, we believe that you will see the value in with our services in your operational toolkit.

Our services pay for itself in the continuous uptime of your servers, computers, and website.

All of our managed solutions come with:

  • Remote monitoring and maintenance
  • Comprehensive IT support
  • Cyber security from day 1
  • Help desk with qualified techs
  • Vendor management

As a CTARe partner, you will experience quality, and efficient IT consulting, and support.

“There are two types of companies: those who have been hacked, and those who don’t yet know they have been hacked.” 

John Chambers

former CEO of Cisco
Focus on growing your company

Reduce Costly Downtime

We cannot promise you the heavens and earth, but we can stop you from losing money due to a downtime.

Traditional IT support teams do not call you you to tell you they found and fix a problem, we do. That is because they are not providing a crucial component: remote monitoring. 

We deliver efficiency, and we do that with no interruptions and downtime for your company. This often times provide more avenues for a company like yours to achieve exponential growth, with the help of tech!

Software updates are all done outside of your company's operational hours, ensuring that your computers are ready to be used the moment your employees arrive. No more morning surprises.

Flat-rate service price point

Predictable IT Budget

Bringing your enterprise IT at small business rates is a feat that remains to be one of the most talked about questions with our clients.

Expenses that you used to have to give birth to from out of thin, is not going to be an issue again with our affordable managed IT services.

Here at CTARe, we provide a variety of services that goes hand-in-hand with boosting your company's overall efficiency with incredible uptime.

We will position your company and deliver your core business to your clients, with technology aiding the process and not with it being an obstacle.

Capital to operational expenses, and In IT? You can stop dreaming, because you have just arrived in paradise.

We've got you covered

What's included?

Non-

intrusive

Our approach to IT is always based on little or zero disruption to your company's work.

System, and application updates, backups, and remote support is performed this way.

Cyber Security

Focused

All data used in our work is encrypted while it is in motion, and at rest.

We also create multiple layers of security across your company network.

Unlimted

Remote Support

We catch issues early on with our 24/7 monitoring, and we fix them even faster.

But if you still have an issue, talk to us, there are no extra charges.

Continous

Monitoring

With 24/7 monitoring established, your company can sleep well knowing that there is no surprise waiting for them in the office in the morning (because we got to the issues first).

Automated

Backups

Backups are scheduled and automated once you are partnered with us.

Backups are also automatically verified on our end without the need for humans.

Live Chat, and

Knowledge Base

Get help on almost every available channel. Call us, text us, or even self-help using the knowledge base.

Just that simple to get an issue to go away.

Subscriptions

Essential IT

Silver

  • 24/7 Server, and PC/Mac Monitoring
  • Backups Monitoring
  • Unlimited 24/7 Server Remote Support
  • Unlimited 8/5 PC/Mac Remote Support
  • Vendor Management
  • Next-Generation Anti-Virus
  • Monthly Reports
  • Client Onboarding and Training
  • Standard Support
  • X
  • X

Including Backups

Gold

  • 24/7 Server, and PC/Mac Monitoring
  • Backups Monitoring
  • Unlimited 24/7 Server Remote Support
  • Unlimited 8/5 PC/Mac Remote Support
  • Vendor Management
  • Next-Generation Anti-Virus
  • Monthly Reports
  • Client Onboarding and Training
  • Standard Support
  • Off-Site Backups for Servers, PC and Mac
  • X

All-Inclusive

Platinum

  • 24/7 Server, and PC/Mac Monitoring
  • Backups Monitoring
  • Unlimited 24/7 Servers Remote Support
  • Unlimited 24/7 PC/Mac Remote Support
  • Vendor Management
  • Next-Generation Anti-Virus
  • Monthly Reporting
  • Client Onboarding and Training
  • Priority Support
  • Off-Site Backups for Servers, PC and Mac
  • Virtual CIO

Get Your Flat Rate Quote Now

Because not everyone is the same, and no two companies are identical.

Talk to us to get your personalized flat-rate subscription.

Quick Questions

What happens if I have a server emergency?

We would usually have already been notified by our monitoring software, and are working on resolving the issue.

Response time for such critical issues are 2 hours, 1 hour, and 30 minutes for the Silver, Gold, and Platinum plans respectively.

What do you help us manage in the plans?

Here's what we do for you:

  1. Monitor, and update your servers and computers in your entire organisation.
    This is for base Microsoft products, and key 3rd party components.
  2. Remotely resolve issues.
  3. Monitor backups.
  4. Perform backups to an off-site location (Gold and above).

This is a general overview, what your company will require may include additional components.

What does "unlimited 8/5 support" mean?

That means you can get in contact with our helpdesk team to resolve your ad-hoc server and/or computer issues during the assigned 8 hours a day, and for 5 days a week.

Usually the assigned hours are in sync with your business operational hours.

What does "unlimited 24/7 support" mean?

Call us anytime of the day or week, and we will help you resolve your ad-hoc server, and/or computer issues.

Is remote support reliable?

Of course it is! We have been doing this for more than a decade.

It is as reliable as having an IT personnel on-site, but without the additional wait time, and costs for travelling there.

What are the SLAs for the plans?

Silver and below: None. Min. plan to request for SLAs is Gold.

Gold and above: Optional add-on for subscribers at preferential rates.

What is a VIrtual CIO?

It is a feature where we provide a custom technology roadmap for your organisation based on data that we've received from managing your IT, and cybersecurity.

I have more questions

Click on the chat bubble, and let's continue the conversation.

Or visit our Help Center.