Contact Us

  • Here's an old school form

    Fill up the form, and we will get back to you. All fields are required.

    Or you can join the crowd and send us a message via the chat bubble.

    IMPORTANT:  Do not use this for emergency malware removal, or IT support requests.

  • Sales Opening Hours

    WEEKDAYS: 10:00 - 18:00

    SAT: 11:00 - 16:00

    SUN, & PH: Closed

  • Technical Support Hours

    Available 24/7 via Live Chat, or Help Centre.

    Phone number: As assigned to you when you subscribed to our solution(s).

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What are the holidays that your company observes?

For 2020, please refer to these dates here.

We also have shorter sales and support hours during the eve of the public holidays, and they are as follows: 1130am - 430pm, Singapore Standard Time.

Customers with 24/7 SLAs with us, you may ignore the above as they are not applicable to you.

What is the difference between 24/7 support, and 24/7 SLA?

For the 24/7 support that we offer in our subscriptions, we will respond to emergency issues only after hours, on weekends, and public holidays.

Emergency issues are things like server related issues where you have a server downtime.

For non-critical issues, like content changes, we will respond accordingly on the following business day.

For 24/7 SLAs with us, customers can contact our support team at any given time, and we will respond to critical and non-critical issues.

The 24/7 support, or 24/7 SLAs is strictly for contacting our support team; and do not extend to our administrative, sales, or other departments.

What are the solutions that has 24/7 support, or 24/7 SLA?

24/7 Support:

Website related solutions, including website design, and development, website care, and website security;

Chatbot development;

Social media management; and

Digital marketing.

If you require 24/7 SLA with us for any of the above solutions, please request for a custom quote.

24/7 SLAs:

Managed IT: Gold & above plans.

Managed Cyber Security

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