Website Care

Taking care of your website is not over just because it was built.

Five Essentials For Keeping Your WordPress Website Safe

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We are always there for you

Dependable Service

Just because you and I have to go to bed, but it doesn't mean that everyone on earth is asleep at the same time.

That is how we are able to provide 24 hours a day, 7 days a week support to take the task off your to-do list when it comes down to your website.

Because the job is definitely not over just because the website is built.

Focus on growing your company

Reduce Costly Downtime

If you have not sat down and calculated how much it would cost your company when there is a website downtime, you should.

These are the unseen costs that many small businesses pay when they put downtime at the bottom of their "it-will-never-happen-to-me" list.

Something as simple as updating your website and its components, and having a backup can save everyone the headache and hassle.

Why not do it now? We include this even in our most basic subscription.

Flat-rate service price point

Predictable IT Budget

Your website's IT budget has never seen better days.

With our predictable flat-rate price point, you will not have to worry about additional charges in the rare event that something major happens to your website.

With our cyber security first mindset, you are protected from the first day you subscribe to our solution.

Now that's more money in the bag for you when you have one less thing to worry about when you grow your business.

We've got you covered

What's included?

24/7

Support

Things happen, and you can't be awake every second to see what happens to your website and to get it fixed.

But you have us now, so ask away.

Cyber Security

Focused

With our web application firewall, you will be protected from DDoS, & OWASP attacks.

Automated scans for malware, and unlimited removal sweetens the deal.

Performance

Oriented

With content delivery network (CDN), and our caching solutions deployed, your website will be as fast as it is possible - wherever your customers or visitors are located at.

Automated

Backups

Backups are scheduled and automated once you are partnered with us.

We will have a copy on your server, and another off-site to ensure you are covered.

Live Chat, and

Knowledge Base

Get help on almost every available channel. Call us, text us, or even self-help using the knowledge base.

Just that simple to get an issue to go away.

Monthly

Reporting

Wondering how your website is performing? Or just what have we done for your website?

We have monthly reports to let you know. 

Subscriptions

Essentials

199 /month

  • Complimentary SSL
  • Rapid Response for website critical issues
  • Unlimited Maintenance Hours
  • X
  • Content Delivery Network (CDN)
  • Daily Off-site Backups
  • X
  • WordPress Core, Plugins, & Themes Updates - Twice a month
  • Performance Optimization
  • Downtime Monitoring
  • Incident Reports
  • Essential Website Security
  • Essential Support

Deluxe

297 /month

  • Complimentary SSL
  • Rapid Response for website critical issues
  • Unlimited Maintenance Hours
  • Unlimited Support Hours
  • Content Delivery Network (CDN)
  • Daily Off-site Backups
  • Backups before Updates
  • WordPress Core, Plugins, & Themes Updates - Weekly
  • Performance Optimization
  • Downtime Monitoring
  • Incident Reports
  • Pro Website Security Suite
  • Standard Support

Premium

499 /month

  • Complimentary Hosting and SSL
  • Rapid Response for website critical issues
  • Unlimited Maintenance Hours
  • Unlimited Support Hours
  • Content Delivery Network (CDN)
  • Daily Off-site Backups
  • Backups before Updates
  • WordPress Core, Plugins, & Themes Updates - Weekly
  • Performance Optimization
  • Downtime Monitoring
  • Incident Reports
  • Business Website Security Suite
  • Standard Support

Five Essentials For Keeping Your WordPress Website Safe

Get Your Free Guide!

Click Here

Quick Questions

These are hours that we use to update your website's core components, and make backups.

A content delivery network (CDN) ensures that wherever your website visitors are at, they will have the best viewing experience.

It is included as part of our website security.

Rapid response is where we attend to issues that cause white screen of death errors on your website.

Usually this is the case where the website is online but not available to navigated by your website visitors.

This services is provided on a best-efforts, and as-in basis, does not have a predefined SLA, and is not a 100% uptime guarantee.

Essential support is where we attend to your website's non-critical issues.

This is available from Mondays to Fridays, 10am to 6pm SST. Excluding after hours, weekends, and holidays.

Support hours are the time we spend on client initiated requests. 

We include unlimited support hours for small content requests that do not take more than 30 mins to complete. This is subject to our fair use policy.

If it takes more than 30 minutes to complete, we will be charge an hourly rate until the task is completed.

Essential: within 24-48 business hours.
- Support hours are between 10 am to 6 pm, available Mondays to Fridays. Excluding after hours, weekends, and holidays.

Standard: within 12 - 24 business hours.
- Support hours are between 10 am to 6 pm, available Mondays to Fridays. Excluding after hours, weekends, and holidays.

Expedited: within 12- 24 business hours, including after hours
- Support hours are between 10 am to 6 pm, available Mondays to Fridays. Excluding weekends, and holidays.

Priority: within 12 - 24 business hours, 365 days a year.
- Support hours are between 10 am to 6 pm, available Mondays to Fridays.

This is a website security plugin that we offer as a very basic level of protection. It includes a malware scanner, vulnerabilities scanner, website hardening tips and quick fixes, and firewall protection for the website. This is offered in our entry level website care subscription, and not available as a standalone subscription.

If your website is infected before this plugin is installed, we recommend requesting for our malware service where we scan and remove malware for the website at a one-time cost of $349, which includes a year of malware removal on top of all the features above.

Click on the chat bubble, and let's continue the conversation.

Or visit our Help Center.

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